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Provides a payment plan for military families whose primary occupant is on deployment. Gas services will not be disconnected or charged late fees during deployment period only. Customers are still responsible for the full balance on the account when the deployed primary occupant returns home.

Provides an online tool that determines which program best suits the customer based on eligibility. Also offers online tools to: Apply for direct grants Manage monthly bill payments and overdue balances Consider energy efficient practices

Allows customers to pay an adjusted amount for energy bills based on monthly income. Customers pay a minimum monthly payment of 6% of their gross monthly income. Also offers a bill credit for every on-time payment made. **Program is run by Community Action Partnership for Nicor Gas.

Offers payment arrangement plans for customers who are current on their bill. Customers pay a consistent amount every month for a 12 month period. Allowing a credit balance to build up and help offset future bills.

Offers customers who have serious health issues to not have their gas services disconnected. Services will not be discontinued for 60 days from certification. Customers will be entered into a Short-Term Payment Plan within 30 days of the issuance of the certificate.

Assists eligible customers to catch up on their bill by allowing them to pay a portion of their past-due balance while paying their current bill.

Offers customers a budget plan to help stabilize their monthly bill. Benefits are:

• Customers pay a consistent amount every month for a 12-month period
• Allowing a credit balance to build up and help offset winter bills

Offers customers a budget plan to help stabilize their monthly bill. Calculates customer's estimated yearly energy cost and divides billing into 12 equal payments. If customer paid too much, a credit will be applied to the bill. If a customer paid too little, the balance will be spread over the new Budget Billing year.