Utility Service Complaints | CITIZENS UTILITY BOARD - Utility Service Complaints

309 West Washington Street, Suite 800, Chicago, IL 60606

Eligibility

Lake County residents

Hours

Service Hours Monday: 9:00 AM - 4:00 PM Tuesday: 9:00 AM - 4:00 PM Wednesday: 9:00 AM - 4:00 PM Thursday: 9:00 AM - 4:00 PM Friday: 9:00 AM - 4:00 PM

800-669-5556

Voice·

Toll Free Hotline

Website

https://www.citizensutilityboard.org

Languages

Spanish

Application process

Submit online or call Documents required: None

Fees

No fee

Service area

All ZIP Codes, IL

Assists individuals in submitting a complaint against their utility company. Services ensure consumers have safe, reliable utility services at reasonable rates.

Last assured

01/08/2026

What's Here

Utility Service Complaints

Providing organization

CITIZENS UTILITY BOARD

Organization that assists individuals submit a complaint against their utility company.