Utility Bill Payment Plans | NORTHSHORE GAS - Short Term Payment Arrangement Plan Program
Eligibility
Must be a residential or small business customer with an active account.
Must not currently be on a payment plan to pay off a past-due balance.
Hours
Service Hours
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 3:00 PM
866-556-6004
Voice·
Customer Service Center
866-556-6007
Voice·
TDD Line (M-F 7 AM - 7 PM)
Languages
Spanish
Application process
Call or visit website to apply
Documents required:
- No information has been provided by the Agency. Please call for details.
Fees
No fee.
Service area
All ZIP Codes, IL
Assists eligible customers to catch up on their bill by allowing them to pay a portion of their past-due balance while paying their current bill.
Last assured
07/18/2025
What's Here
Providing organization
NORTHSHORE GAS
Provides general and specialized gas services and resources