Home

Telephone Service Payment Assistance | LIFELINE - Telephone/Wireless Programs

Eligibility

Must be families with household income at or below 135% FPL, OR Must be survivors of domestic abuse or human trafficking with household income at or below 200% FPL, OR Must be recipients of a federal assistance program, including: - Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps - Medicaid - Supplemental Security Income (SSI) - Federal Public Housing Assistance (FPHA) - Veterans Pension and Survivors Benefit - Bureau of Indian Affairs General Assistance - Head Start (only households meeting the income qualifying standard) - Tribal Temporary Assistance for Needy Families (Tribal TANF) - Food Distribution Program on Indian Reservations

Hours

Service Hours Website available 24/7
800-234-9473

Voice - Primary Contact Number

Languages

Interpreter services available online

Application process

Call or visit website to apply Documents Required: - Full name - Date of birth - Last 4 digits of Social Security Number, or Tribal Identification Number - Proof of address - Proof of enrollment in public assistance program - Proof of household income

Fees

No fees

Service area

Lake County, IL

Description

Provides a monthly discount on landline or wireless phone service to low-income households. Discount for either phone or internet, but not both.

Providing organization

LIFELINE

Federal program that provides a monthly discount on telephone and internet service to eligible low-income households.