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Taxpayer Information Lines | ILLINOIS DEPARTMENT OF REVENUE - Taxpayer Assistance Services

555 West Monroe Street, Chicago, IL 60661

Eligibility

Open to all

Hours

Service Hours Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM
217-782-3336
Voice·

Alternate Program Phone

800-732-8866
Voice·

Primary Program Phone

Languages

Interpreter services available

Application process

Call for assistance Documents Required: None

Fees

No fee

Service area

All ZIP Codes, IL
Online resource that helps taxpayers understand and meet tax responsibilities. Also offers hotline for tax questions.

Last assured

04/17/2026

Providing organization

INTERNAL REVENUE SERVICE IRS
Government organization overseeing federal taxes.